POD Admin
POD Admin
Import Pick Tickets (PDF)
Upload Settings
Email Imports Needing Attention
Recent Activity
Email Sync Health
Unresolved Errors
Import History
Bulk Load Tickets
Paste ticket list: driver name on its own line, then ticket numbers below. Optionally add customer # after ticket (e.g. 793308 1096). Blank line = unassigned.
Ticket Management
Manage Drivers
Manage Users
Role Permissions Reference
| Role | Access |
|---|---|
| superadmin | Full access: users, API keys, activity log, plus everything admin has |
| admin | Import, routes, drivers, salesmen, fleet, customers, notifications, settings, stats/analytics |
| dispatch | Import, routes, fleet map, customers, drivers (view). Cannot manage settings, users, salesmen, or notifications. |
| salesman | Fleet map, customers, drivers (view). Read-only dashboard & tracker. Cannot import or manage routes. |
| warehouse | Same as salesman: fleet map, customers, drivers (view). Read-only dashboard & tracker. |
Salesman Lookup
Fleet Management
Customer Master
Vendor Master
Local pickup vendors and FACTS AP vendors. Scanned pickup sheets and purchase orders resolve against this list. Fix addresses here so driver navigation works.
Push Announcement
Send a push notification to everyone — e.g. a new feature. Operational alerts (route uploaded, pickup added) are sent automatically to the Driver app and are not affected by this.
Delivery Notifications
Manage which customers receive email notifications when deliveries are completed.
Email Templates
Customize the email content sent for each delivery status. Use {{variable}} placeholders.
{{customer_name}} {{ticket_number}} {{status}} {{signer_name}} {{driver_name}} {{delivered_at}} {{dashboard_link}}.
Conditional blocks: {{#variable}}...{{/variable}} (shown only if variable has a value).
Settings
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Daily Summary Email
API Keys
API keys allow external systems to query POD status. Key is shown only once when generated.