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POD Admin

Import Pick Tickets (PDF)

Upload Settings

Email Imports Needing Attention

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Recent Activity

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Email Sync Health

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Unresolved Errors

Import History

Bulk Load Tickets

Paste ticket list: driver name on its own line, then ticket numbers below. Optionally add customer # after ticket (e.g. 793308 1096). Blank line = unassigned.

Ticket Management

Manage Drivers

Manage Users

Role Permissions Reference
RoleAccess
superadminFull access: users, API keys, activity log, plus everything admin has
adminImport, routes, drivers, salesmen, fleet, customers, notifications, settings, stats/analytics
dispatchImport, routes, fleet map, customers, drivers (view). Cannot manage settings, users, salesmen, or notifications.
salesmanFleet map, customers, drivers (view). Read-only dashboard & tracker. Cannot import or manage routes.
warehouseSame as salesman: fleet map, customers, drivers (view). Read-only dashboard & tracker.

Salesman Lookup

Fleet Management

Customer Master

Delivery Notifications

Manage which customers receive email notifications when deliveries are completed.

Email Templates

Customize the email content sent for each delivery status. Use {{variable}} placeholders.

Available: {{customer_name}} {{ticket_number}} {{status}} {{signer_name}} {{driver_name}} {{delivered_at}} {{dashboard_link}}. Conditional blocks: {{#variable}}...{{/variable}} (shown only if variable has a value).

Settings

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Daily Summary Email

API Keys

API keys allow external systems to query POD status. Key is shown only once when generated.

Activity Log